Business and Professional Skills Series
Collection of Business Soft Skills
Practical Skills for Working, Leading, and Succeeding in Organizations
Technical expertise is important, but long-term success in most organizations also depends on an individual’s ability to communicate, collaborate, plan, lead, solve problems, and work effectively with others.
The Business and Professional Skills Series is a collection of learning modules designed to strengthen the practical skills people use every day in the workplace. Modules may be offered individually, combined into a customized course, or incorporatedinto organizational professional-development programs.
The series introduces learners to foundational concepts that support individual effectiveness, teamwork, leadership, and organizational success.
Available Topics
General Business Fundamentals
An introduction to how organizations operate and the basic concepts individuals should understand when working within or leading a business.
Strategic Planning
Introduces the purpose of strategic planning and how organizations move from understanding their current situation to establishing priorities and determining future direction.
Program Management
Explores the fundamentals of organizing, coordinating, monitoring, and completing work designed to achieve defined outcomes.
Leadership
Examines the behaviors and responsibilities associated with effective leadership, including communication, accountability, decision-making, and supporting others.
Communication
Focuses on clear and effective communication in professional environments, including listening, sharing information, and adapting communication to different audiences.
Customers and Collaboration
Explores the importance of understanding customers and working collaboratively with colleagues, partners, and stakeholders to achieve shared results.
Strategic Thinking
Helps learners look beyond immediate tasks to recognize patterns, consider future possibilities, understand relationships, and make more thoughtful decisions.
Teams and Teamwork
Examines the characteristics of effective teams and the behaviors that help individuals work productively toward common objectives.
Managing and Responding to Change
Introduces learners to the realities of organizational change and strategies for helping individuals and teams navigate transitions successfully.
Employee Productivity
Explores habits, practices, and workplace approaches that can help individuals organize their work, manage priorities, and contribute effectively to organizational goals.
Flexible Delivery
Business and Professional Skills modules can be customized for different audiences and may be delivered as individual learning modules, multi-topic workshops, employee development programs, leadership-development experiences, or components of a broader organizationaltraining initiative.
Ideal for: High school and college career programs, new employees, supervisors, emerging leaders, small businesses, nonprofits, public-sector organizations, and teams seeking professional development
